Your firm's front door,
always answered.
Every new-matter inquiry answered in seconds, qualified in the client's own words, conflict-checked, and put in front of the right attorney.
Harbor & Lane LLP is a fictional firm running on Webceptionist.
Same receptionist, same routing rules, same partner inbox your firm would get. Describe a matter the way a client would and watch it get qualified, routed and booked.
- ›We're selling the company and need diligence support.
- ›A former employee filed a wage complaint.
- ›We need a wetlands permit reviewed before closing.
Answered in seconds, at 2am, in voice or text.
An avatar receptionist greets every visitor on your site, takes the matter in the client's own words, and never sends anyone to voicemail.
The right partner, by practice area and subtype.
Rules decide the initial handler, the qualifier, the backup chain and the SLA. Corporate/M&A sell-side does not land where cap-table cleanup lands.
Confirm, move, reroute or decline in one pass.
Each matter arrives with a summary, the full transcript and conflict status. The client email drafts itself and goes out the moment you decide.
Where demand comes from, and where it stalls.
Funnel drop-off, demand by practice area, attorney load and conversion — the numbers a managing partner actually asks for.
Four minutes from first hello to a booked consultation.
- 01
Answered
Web, phone or referral link — in seconds, day or night.
- 02
Qualified
The matter is summarized and the counterparty run through conflicts.
- 03
Routed
Your rules pick the attorney, the consult length and the SLA.
- 04
Confirmed
The partner decides; the client gets a real confirmation.
One console for the whole front desk.
- 24/7
- Coverage without a night answering service
- <1 min
- From first message to a held consult time
- Every matter
- Transcript, conflict status and audit trail
Built for the questions your GC will ask first.
Per-firm isolation
Every record is scoped to your firm at the database level.
Retention you set
Transcripts purge on your schedule; PII is redacted on the way in.
No legal advice
The receptionist qualifies and books — it never advises.
Full audit trail
Who decided what, when, and what the client was told.